TELONE has opened a state-of-the-art client service shop in Bulawayo in a bid to improve customer care and reduce capital expenditure.

This client service shop was opened in compliance with Government’s telecommunications requirements that telecommunications companies should provide real value to their customers.

The modern shop was officially opened last Thursday by the Minister of Information, Communication Technology, Postal and Courier Services, Supa Mandiwanzira, who was represented by his deputy Dr Win Mlambo.

Minister Mandiwanzira said the new shop will see TelOne saving money while offering quality service.

“The Bulawayo Main Client Service shop came about through technology modernisation, which resulted in the miniaturisation of technology leaving huge redundant space in exchanges. “This innovative measure by TelOne to convert redundant space into client centres again shows strategic focus to cut costs while enhancing convenience for customers.

TelOne said the shop becomes a one-stop centre for customers where they will be getting their billings, inquiries, data services, voice services and any the company’s related matters all under one roof.